Terms of Service | Wakan Del Sol

These Terms of Service ("Terms", "Terms and Conditions") govern the use of the website www.wakandelsol.ch and the services provided by Céline Huwiler / wakan del sol („we", "us", or "our"). By accessing or using our Website and services, you agree to comply with and be bound by these Terms. Please read them carefully before using our Website.

1. Services Provided

We offer the following services on our Website:

Apparel Design: Custom clothing design, including shirts, hoodies, and other apparel items.
Logo Design: Custom logos tailored to your brand or business needs.
Tattoo Design: Custom tattoo designs based on your specifications.
Online Shop: Sale of shirts, prints and more featuring our original designs.

2. Use of the Website

By accessing and using this Website, you agree to:

Use the Website solely for lawful purposes.
Not engage in any activities that could damage, disable, or impair the Website or interfere with others' use of the Website.
Provide accurate, current, and complete information when creating an account, placing an order, or contacting us.

We reserve the right to restrict or terminate your access to the Website if we suspect any violation of these Terms.

3. Orders and Payment

Custom Designs: For custom apparel, logo, and tattoo designs, you will need to provide specific information about your design preferences. We will work with you to create a design, and once approved, you will receive a quote. Payment is required before any design work begins.
Shop Products: For products purchased directly from our online store (e.g., shirts and prints), payment is required at the time of purchase.
Pricing: All prices listed on the Website are in [currency], excluding taxes and shipping fees, unless stated otherwise. Taxes will be calculated at checkout.
Order Confirmation: Upon receiving your order, we will send you an order confirmation email. This email is an acknowledgment of the order and not a confirmation of acceptance. We reserve the right to cancel orders in the event of errors or if payment is not processed correctly.

4. Delivery and Shipping

Custom Designs: Once your custom design is finalized, we will deliver it in the agreed format (e.g., digital files, etc.).
Physical Products: We offer shipping for all physical products, including shirts and prints. Shipping fees will be added at checkout and are based on the delivery address. Estimated delivery times are as follows:
- Domestic shipping: 3-10 days
- International shipping: 3- 14 days
Customs and Import Fees: For international orders, customs duties and taxes may apply. These fees are the responsibility of the buyer and are not included in the price of the product.

5. Returns and Refunds

Custom Design Services: Since custom designs are tailored specifically for you, we do not offer refunds on design services once work has begun. If there are any issues with the design, we will work with you to make necessary revisions.
Physical Products: We accept returns on physical products (e.g., shirts and prints) within [insert number of days, e.g., 14 days] of delivery, provided the product is unused and in its original condition. You will be responsible for return shipping costs.
Refunds: Refunds for physical products will be processed after the returned item has been received and inspected. Refunds will be issued to the original payment method.

6. Intellectual Property

Design Ownership: All designs created by us (including logos, apparel designs, and tattoos) are our intellectual property, unless otherwise agreed. Upon purchase of a custom design, you are granted a license to use the design for personal or commercial use as agreed. You may not resell or redistribute the design without our explicit permission.
Shop Products: By purchasing products from our shop, you acknowledge that the designs featured on the products are our property. You are granted ownership of the physical product, but we retain the intellectual property rights to the design itself.
Tattoo Designs: Custom tattoo designs are created specifically for you, and you may use the design as the basis for your tattoo. However, the design itself remains our intellectual property, and we retain the right to use it in our portfolio, promotional materials, and other media.

7. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Website and services, you consent to our Privacy Policy. You can view the full Privacy Policy [here](link to Privacy Policy).

8. Limitation of Liability

No Guarantee of Results: While we strive to provide high-quality designs and products, we do not guarantee that our services will meet your expectations or that you will be completely satisfied with the final product. We will make reasonable efforts to ensure your satisfaction, but results may vary.
Limitation of Liability: We are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website, services, or products. Our liability is limited to the amount paid for the specific product or service in question.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of Switzerland. Any disputes arising from or related to these Terms will be resolved in the courts of [your location, e.g., Zurich, Switzerland], unless otherwise agreed.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date. By continuing to use our Website and services, you agree to be bound by the revised Terms.

11. Contact Information

If you have any questions about these Terms of Service or any other concerns, please contact us:

Céline Huwiler / wakan del sol
6056 Kägiswil
celine.huwiler@gmail.com